ABOUT JJ Promos LLC

JJ Promos, headquartered in Carmel, IN, USA  is your trusted partner for a wide range of promotional products, gifts, and brand showcasing services. With a history dating back to 2001, our founder has over 23 years of expertise in product design, marketing, sourcing products overseas, and serving prominent department stores, chain stores, and catalog companies.

 

Our extensive product line includes wristbands, water bottles, flasks, outdoor, novelty items, and more. We provide comprehensive services, including access to in-house graphic designers and a decoration department for most of the products we offer. We also provide full inspection services to ensure the quality of your products.

 

With a dedicated team of professional sourcing staff, we leverage our years of experience to work closely with factories and ensure exceptional results for our clients. JJ Promos is committed to helping your business grow and shine. Let us demonstrate how our team can benefit your organization!

 

Why Choose Us: 

We understand that your time and money are valuable, and there are many options when choosing a supplier. We differentiate ourselves through reliability, creativity, knowledge, and experience. We also recognize that your promotional items are more than just products; we truly understand the motivation behind your campaigns and dedicate ourselves to your work. We are committed to our clients and give our best.

 

We are passionate about helping your company grow. Let us show you how the JJ Promos team can benefit your organization!

Payment Options:

We offer various convenient payment options to ensure a seamless shopping experience. You can securely complete your purchase using major credit cards such as Mastercard, Visa, American Express, and Discover. Additionally, we accept payments through PayPal, bank transfers, and ACH. Choose the option that suits you best, and feel confident in the security of your transaction. If you have any questions or need assistance with the payment process, please don't hesitate to reach out to our customer support team. 

Returns and Refunds Policy:

We do not offer returns or refunds for our promotional products unless the goods are faulty, have factory defects, or have been manufactured with the wrong specifications.


Cancellations:

If you wish to cancel your order, we recommend doing so as quickly as possible. We can only cancel your order and offer a refund if production hasn't started yet. Please note that the Credit Card Processing fee won’t be refunded due to our CC processing system’s (Square) Policy.

 

Production and Shipping: 

All production and shipping times are based upon the date when our discussion is taking place. Production lead time, inventory levels and shipping times may change based on the date your order is finalized. Production of your order will not begin until the proof is confirmed, purchase order received, and invoice is paid. Delays in these tasks may cause a delay in your order.

JJ Promos LLC will not be held liable for any loss of or damage to the goods in transit unless such issues are noted at the time of delivery with the courier.

 

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